What our guests and hosts say about At Home US - World

We were very glad to be able to make arrangements for this rental during our recent visit to NYC. Our original housing arrangements were not going to work out. We stayed over Easter weekend and hotels tend to fill up.

Making the connection was a piece of cake. We phoned on our way in from the airport and again when we got out of the cab. We were met in a jiffy and were taken up the elevator to our home away from home. We got a tour of the apartment and some instructions. The lighting design is quite elaborate and the instructions are important and useful

The owner, David, has many works of art and other objects from his travels on display. We noticed some cool new detail every time we came back to the loft. I don't want to spoil any surprises, so I will not mention details. It really is more like staying at a friends place. Many rentals are rather sterile, but the owner's personal style is in evidence. Because of this, I would recommend that you not bring small children to this rental. In fact, some teenagers would not do well in this space. 

Two of us stayed in the bedroom and two on the blow up bed. I was a little concerned about this, but the blow up bed is a really nice bed. I have never seen a high quality inflatable bed like this before. 

The 1,100 square feet mentioned in the listing is accurate. I have never stayed in such a spacious place in New York. 

This place is located near Madison Square Garden if you are coming for an event there. There is a one-block walk to the subway which, in New York, makes it close to everything. Robert, Oklahoma, USA, (about unit 140)


I would like to thank you so much.
As Jon wrote, we had such an amazing time in your house (thank you even to you!) and the fact that we did not have to worry about the early check out was a blessing.
I really really appreciated that, it's so encouraging to know that there are people like you around. 
Thank you from all of us.
I hope to have the chance to come back soon in one of your places.
Let me know if everything it's ok with the apartment, we did our best to leave it in the same conditions we found it. 
C.Q. Italy, (about unit 400)

This is a grand well maintained space that is easy to live in. Everything you need is there. For those who like to cook while on holiday it is close to fabulous markets and the kitchen has all you could want . I stayed there for my sons wedding with a group of friends from Europe and we had a fantastic experience! Claudia M., Connecticut, USA, (about unit 364) 


Hi Charles and Marlon,
Just a quick note to say thank you from all of us. We had an absolute blast in New York, and our accommodation was a big part of that. 
#364 is a stunning apartment in a fabulous location and we loved living there! The booking process was the easiest part of our trip - thank you for that. And Marlon - the 'checking in' on arrival couldn't have been quicker or more helpful. We can't wait to get back there and when we do, you'll be hearing from us!
So from all of us safely back in Sydney, a huge thank you - we absolutely loved it!
Kind regards,  Kris & friends, (about unit 364)



Just letting you know that our stay at the West Village apartment was most enjoyable & Judith was a delightful host & made us feel very welcome. The studio apartment was cosy & felt like home away from home. We loved the location, it didn't feel like being in the middle of a large city, yet close enough to walk to most main attractions. The 3 subway stations close by were handy for any other longer distances. Our kitchenette was well equipped, the bed comfy & bathroom had everything you needed. Especially loved the included Wi Fi, an essential for travelers these days. It was also great to have a TV & CD player & Judith left us no shortage of reading material. I would highly recommend this place for short or long term stays.  Margaret & Bruce, NSW, Australia, (about unit 333)


We had a delightful time last weekend and very much enjoyed staying at your apartment.  It was very comfortable, convenient, and naturally we enjoyed the fantastic view of the river. The view early Sat morning, with fog on the river and buildings on the Jersey side poking through, was unforgettable.Benjamin Grosvenor’s Frick concert on Sunday was absolutely amazing! Allan Kozinn from the Times was there, but for some reason the review has still not been published. Will check again tomorrow. I do know, though, that the radio engineers from QXR told Benjamin afterwards that it was “the finest piano recital they’d ever recorded there.”  Wow.  We also got to see two sets of old friends over the weekend and on Sat went with one of the couples to the Stein Exhibit of paintings at the Met. We did tons of walking every day and saw much of Central Park we’d never seen. You definitely live in a great area!  I’m glad we got some restaurant ideas from you because we used three of them and all were excellent. Fri night had dinner at The Mermaid Inn, Saturday night at Fish Tag, and Sunday night, after the concert, dinner at Ouest. Monday morning we walked to West End and got a cab right away – again, good advice from you. Perfect weather all weekend (though a little bizarre for March) was icing on the cake! In fact, it got so warm, we slept with the windows open Sat night.  Thank you for making your home available for out-of-towners like us who want to experience the great city of New York in a more personal way than any hotel could offer. We had a wonderful time.  Mary and Mark, Stamford, Connecticut, USA, (about unit 379)

 Good enough for friends


We have rented apartments in NYC several times using AtHomeUs and have been very happy. We referred friends to this company and they were also very satisfied. The company promptly responds to queries and will give you a number of suggestions if you tell them what you are looking for. I will use them every time I go to New York. Jane, Adelaide, Australia, (about numerous units)

  • Charles was very patient and attentive. I'm a production coordinator and I was booking lodging for the executive producer's acquaintances. There were lots of lines of communication, all over the globe, and Charles was very responsive and informative which made the whole process much easier. The guests informed me that the stay was very pleasant and that the apartment was perfect. My deposit was refunded with 24 hours of their check out. All in all, it went as smoothly as it possibly could.

  • This loft was a great find for us! We were graciously met at the loft by our host rep and introduced to the place. Four of us shared lodging for a trip to NYC and had way more fun than we would have in separate hotel rooms! The location was perfect--we could walk to Madison Square Garden, the Highline, Central Park, etc. There are nearby grocery stores and local eating possibilities. We loved the high ceilings, the open great room and everyone slept well in the good beds. Thanks!

  • We loved our stay in this loft. Great space, nice beds, warm. We can recommend it.

  • This lofts fit our needs perfectly. It is spacious and would be fabulous for three couples. They were quick to respond to a couple minor issues and we would stay here again for sure. The location is perfectly located within short walking distance to Nolita, SOHO, Chinatown, LES, West Village and Little Italy. The corner it is on is very quiet. Located near many great restaurants, shops and bars.


    Comments from each in a group from California, USA (about unit 361)


This loft was a great find for us!  We were graciously met at the loft by our host rep and introduced to the place.  Four of us shared lodging for a trip to NYC and had way more fun than we would have in separate hotel rooms!  The location was perfect--we could walk to Madison Square Garden, the High Line, Central Park, etc.  There are nearby grocery stores and local eating possibilities.  We loved the high ceilings, the open great room and everyone slept well in the good beds.  Thanks!  Mary, California, USA, (about unit 364)

Excellent holiday home for family with child/teen.  The owner of the home was very helpful during check-in with a lot of information. The home is very clean and comfortable with everything you may need during your stay.  Lots of restaurants and shops nearby and Whole Foods just two blocks away, open until 11 PM.  Marina, Italy, (about unit 364)

 "Most Fantastik Trip To NYC"

We have been attending Urology Conference at NYU for 20+ years and usually try to bring friends and family with us who have never or will never again be to NYC...And usually stay in Midtown (times square) area for "their" enjoyment... And has always been wonderful times...
Very expensive tho...
This year we went with apartment in soho area and I can say that never again will we do the tourist trap of Times Square!!!
My brother and his wife joined us and a best friend from memphis, which none have been to NYC at xmas time...
It was the most enjoyable time we have ever had!!!
The apartment was Perfect, and we will hope and pray that
we can stay there every time we visit...
The only reason our check in was problem was because the elevator was on brink... but we did arrive 3 hrs early and they did let us take our luggage up and drop in apart.
and the elevator was fixed before we got back downstairs...
Overall, if you do not stay here, unfortunately will be your loss...
It is Perfect location and excellent place...  Dale, Fort Smith, AK, USA, (about unit 133)


"Great little apartment in a lovely neighbourhood"

We stayed at the West Village apartment two weeks ago, and had a great time. It's in the perfect location in Manhattan to explore all the usual sights and tourist spots of new york. The neighbourhood was really nice, and had shops, cafes, bars and restaurants nearby. There are a good few pubs to stop by on the way home from a day of sight seeing, that are close by. The apartment was nice, and very clean. It had a nicely equipped kitchen, and a nice bathroom (no bath, just shower). It was a comfortable stay for two couples - one in the bedroom, and the other couple on the sofa bed. There were plenty of windows, so lots of light which made the apartment a pleasure to hang out in. The TV has all the channels, including On Demand, all available for your use. There was no a/C, but that didn't bother us as it was October and not particular hot. The apartment is on the 5th floor, with no lift, so you do have a good few flights of stairs to walk up. Charles, AtHomeus owner, was a pleasure to work with and supplied all of the information I requested. I was met by a gentleman upon arrival who showed me around, and also met me upon leaving to return my damage deposit. I highly recommend this apartment for stays in NYC.  Laura, (about unit 236)

 We had a great time!!!! Perfect location, perfect neighbourhood, we'll be back... ;))  Serge, (about unit 363)

 We had a wonderful time at David's apartment in Chelsea. It was the perfect location and had everything we needed. We left the place as nice if not nicer than we found it. Chris, California, USA, (about unit 140)


"Better Late Than Never"

Ok, I've been a bit slack in getting around to write this review. But, thought I should put my two cents in. Loved staying in this pad. It was a perfect location, had a funky/cool feel, was clean and well looked after...everything you want in a vacation rental really. The TV remote was a little complicated...but that's about as much complaint as I can make. Plus, you're in Nyc--how much TV you going to watch? Would definitely look to see if this space was available again next time we travel through. Sleeps two comfortably, lots of amenities nearby, good subway links, etc... Kate, Manchester, England

We have already stayed at the loft and it was fabulous. It was just as the website described it except that the Empire State Building looked more spectacular in real life - wonderful.  Additionally, the location was great. It didn't feel at all touristy - very real New York - and yet it was right in the middle of Manhattan.  We walked all over - east, west, north and south - even to Brooklyn.  The subway was handy for getting back "home'' when we got tired; and the local 24/7 corner store and serviced laundry were wonderfully convenient.  It was really sad to leave.  Kind regards, Marianne, Perth, WA, Australia, (about unit 100)

Yes thanks got the message. Really appreciate you following up. Your service throughout this has been amazing, from booking til now.I have been telling my friends, so hopefully some more will book with you.  Your apartment was fantastic and I had such a great time. The area is brilliant and could nit have asked for better, so thank you. Thanks again. Maria, Victoria, Australia, (about unit 183)


Hi Charles:  Just a note to say thank you for your services.  The apartment was great and your help fantastic.  The apartment is a perfect place to live like a New Yorker.
Karen, NSW, Australia, (about unit 236)

Hi Charles, Just wanted to thank you again for setting us up with Steve's apartment on 60th.  We had a fantastic honeymoon week in NYC, and the apartment was a great base from which to explore.  Marlon took good care of us, and his check-in was very thorough -- that's a good guy you have working for you there.  We will be back probably later this year, and will definitely be in touch -- we have also recommended your service to friends.  Your customer service is really impressive, and it makes such a difference when trying to organize travel, which is stressful.  Best wishes, Kate, Carlsbad, CA, USA, (about unit 359)

"A home from home"

We felt really comfortable with this part of Brooklyn, particularly as it was so easy to get to Manhattan, had very good restaurants nearby (and a great cafe across the street for breakfast). The apartment really did feel like a home from home, and it was very good to be able to talk to Megan before we travelled, and to meet her when we arrived.  Bob, Newton Abbot, Devon, England,(about unit 354)

Hi Charles,

My friends and I had a great time in New York. Thanks for the simple and painless process.

Daniel, New York City, (about unit 266)

Hello Charles, Sorry to take so long to do this but I’ve just realised that we never said ‘thank you’ for arranging a really nice apartment for our family in April. Therefore, thank you.  We felt really comfortable with Brooklyn, particularly as the apartment was so nice, and it was very good to be able to talk to Megan before we travelled, and to meet her when we arrived.  Many thanks again for all your efforts and I look forward to speaking to you again to sort out the accommodation for our next visit to the States.

Best regards, Bob U.K., (about unit 354)

Just a quick note to thank you for your fantastic service. Adrienne and I had a wonderful time this weekend at #262. We also thought the owner was a class act as well.  Adrienne will be contacting you shortly to inquire about availabilities in Cape Cod for later this summer. Thanks again. Howard and Adrienne, Massachusetts, U.S., (about unit 262)

We are SO happy we found this company!!! Just spent 4 nights in New York (unit 274) and we will never stay in a NY hotel again! We've been visiting NY often for swim races, and were tired of the hotels (expensive, only near "chain" restaurants, etc). So we gave this a try, and it was perfect! We were just steps away from wonderful...Jessica, Missouri, U.S. (about unit 274)

In May 2010 I had the pleasure of spending four nights at unit 341 from the AtHomeUS.com Web site. Charles was very helpful and identified the apartments that were in my price range available on my dates. Once I selected the unit, he put me in touch with the owner Barbara who was very accommodating. The apartment itself was a gem. It is well situated near a hub subway station in the heart of the lively and livable neighborhood of the West Village - close to restaurants, cafés, bars, stores, etc. The place was impeccably appointed, very well organized, bright, safe, and extremely comfortable. I enjoyed my stay there immensely and would recommend the unit and the agency without hesitation. Chuck, Montreal, Quebec, Canada. (about unit 341)

November 2009 saw our first trip to the USA when we came for the New York Marathon. We were bewildered by the options available on the internet ,but were recommended AtHomeUS by a friend of a friend. I cannot recommend them highly enough. All our queries about accomodation were patiently, promptly and explicitly answered by Charles. We were free to have a friend check out the apartment for us and the photos truly represented the accomodation. Our arrival was managed efficiently and during our stay we were able to get further advice whenever we needed it, most of which was well and truly above and beyond the call of Charles' duty!

The apartment itself surpassed our expectations. The location was amazing and our extended family staying there had enough room not to get under each others' feet - no mean feat with 3 boys, 3 grandparents and us!

We look forward to one day visiting New York again and staying in one of AtHomeUS' other accomodation options and recommend them as a truly scrupulously honourable organization to deal with." Anita, Perth, Australia, (about unit 133)

I stayed here for a few days in May with my girlfriend and it was lovely. Very safe neighbourhood and a 5 minute walk to the subway, 10 minute walk to the park. 
The home owner's property manager was easy to reach, on time, and worked around our late-arrival when our bus arrived in town 4 hours late. Both bed and couch were very comfy. Had an air conditioner in the living room, even though it's not shown in the picture. Also had access to a guest account on the computer with internet access and great water pressure! Meaghan, Toronto, Ontario, Canada (about unit 343)

Dear Charles, My friend and I want to thank you for this great trip we spent in NY in the flat n°108. The flat was nice, clean and really well situated. It's the second time I make a reservation with athomeus and both were really good quality/price. I advice all my friend who want to go to New York to contact you. Thanks for your kindness and reactivity. Best regards, Stéphanie, S.C. Paris, France

I similarly have had a very good experience staying in this loft and with dealing with athomeus.com. The loft was spacious and well equipped with huge picture windows that let the sun stream in and give you a wonderful view of the beautiful, now converted into apartments, old building opposite. The location is superb-we walked everywhere and felt very safe. Charles and his team were there to meet us, made us very welcome and clear instructions were given. We have had our deposit returned promptly and will definitely be using this company again for our accommodation. November, 2008, D.W. London, U.K.

I am an avid client of AtHomeUs and would like to comment on how wonderful they are to work with. I am the Director for a Not for Profit and have meetings in NYC from time to time. Being able to rent an apartment, over a hotel room has saved us a few thousand dollars this year alone. The units I have stayed in are always clean, and convenient to my desired location. It is clear that AtHomeUs is providing a great service. As a consumer, I think you will have to be flexible with unit configuration, as some are studios, one, two and even three bedrooms. They are not hotel rooms and the renter should not assume they will be. They are homes, in great neighborhoods and are offered at great rates! Rent with confidence! November, 2008, D.B., Boston, MA, U.S.A.

We had a wonderful trip to NY and loved our accommodations. See you next time and special thanks to your cleaning and greeting staff? MB, Myrtle Beach, S.C.

I found out about Charles and AtHomeUS three years ago via Craigslist when I was heading to Egypt and needed a place to stay in NYC before I made my way to Egypt. As a first time traveler to NYC and being on my own with no fellow travelers along for the ride, I was looking for clean, safe and reasonably priced. AtHomeUS Vacation Rentals met all three of those criteria. I was expecting to stay in an apartment near the Empire State building but because of last moment repairs (which Charles notified me of promptly!) ended up staying in a beautiful hosted apartment in SOHO. As it was hosted, Charles was there during my stay there and I found him not only to be extremely friendly and but also very informative to me, because as I said, this was my first time to NYC. When it was time to go back to NYC two years ago for the US Open, my husband and I immediately went back to Charles who recommended a wonderful little apartment in Chelsea for us. Again, clean, safe and reasonably priced. And this year for the Open, again we went to Charles and we ended up staying in the Village. Again, clean, safe and reasonably priced, nothing less than we would have expected from Charles and his vacation rentals. I really love the fact that by using Charles and his various rentals, we don't end up in an over priced hotel and get to really experience the different parts of NYC. Can't wait to see where we end up the next time we make our way there. P.S. Charles always recommends really good restaurants too!! VT and PT, Livermore, CA

Me and my friends wanted to thank you for making our stay in New York possible, by giving us a great place to start our adventures from. The location was beautiful and we wished our holiday would never end. Thanks again. We'll certainly keep you in mind for a future trips to New York. P.C. Basel, Switzerland

The apartment was fantastic...a great communal space and a great location. We all had a fantastic start to our holiday. Many thanks to both you and Marlon. AE, UK

We had an absolutely wonderful stay in the loft and your service and courtesy are excellent. We'll definitely be returning for another stay and will be recommending you to our friends and family who visit New York. MB, Buenos Aires, Argentina

You have the best selection of places in New York City of any of the people we ever contact. Unit 106 was great this time as was unit 236 last year. We're so glad to have found you guys! FM, Rome, Italy

After much deliberation and concern with safety and security I booked a lovely Nolita one-bedroom apartment and was delighted to find that it was as promised and the transaction was safe and secure. The owner of the unit was also courteous and refunded our damage deposit promptly within about a week of my departure. Thank you. BG, Los Angeles, CA, USA

This was really an absolutely fantastic loft!! We enjoyed very much our visit to NYC and can't wait to come again!  (Joan C.)

As a host for one of AtHomeUS’ properties for many years, I unreservedly vouch for the good business practices and honesty with which At Home US deals both with their hosts and their clients. They offer a large variety of places and price points and strive to find the right venue for each and every client. Over the years I have met many wonderful people – some repeatedly visiting. I am very happy with the careful and sensitive service provided to me as a host. (B.C.)

'Total Trust' is the notion that springs to mind when considering turning over one's home, possessions and security, to complete strangers. Charles and his team of professionals, however, have managed to turn any of our apprehension into a thing of the past. Always willing to 'go the extra mile,' they match up properties with renters, examining needs and wishes carefully, from both sides. The result is not only a seamless experience, but one that continues to work splendidly. Any possible misunderstandings, or special needs are discussed and handled, well in advance of confirmation. And we have met scores of amazing people, from all over the world, that now return again and again, feeling our home is their home. They treat our space with the same respect we would afford them, if our roles were reversed, consistently referring friends and family. We have worked with At HomeUS for many years and never had a problem. Charles has turned this business into a true service and possesses an uncanny ability to be certain all parties have an enjoyable experience. I recommend this organization highly. (R.J.)


“Charles was a wonderful host and the posting was very accurate. The loft was cozy and clean and well maintained. The touch of fine art just stepped up the quality of the space. Would highly recommend this space to anyone wanting to find a central location.”